JOB: Hospitality Manager – The National Golf Club
The Club
The National is a world class, private golf club, providing unique member experiences on four golf courses across two sites at Cape Schanck and Long Island.
In addition to having access to four world class golf courses, all ranked within Australia’s top 50, members enjoy state-of-the-art facilities and service. The club operates a restaurant – with the capacity to comfortably seat more than 300 dining guests – a bar, and on-course catering facilities.
The Role
An exciting opportunity has opened up for a reliable and motivated person to join our management team in a permanent full-time capacity.
The primary responsibility of the Hospitality Manager is to oversee the hospitality operations of the club, comprising of front-of-house and kitchen at both the Cape Schanck and Long Island sites. The Hospitality Manager will ensure a first-class experience for our members and guests, providing exceptional service and promoting a friendly, club environment. The Executive Chef and the Food and Beverage Manager report directly to this role which, in turn, reports to the Chief Executive Officer.
Key Responsibilities
The Hospitality Manager will be responsible for hospitality services across the two sites, but will be predominantly based at Cape Schanck on the Mornington Peninsula.
The successful applicant will bring experience to the role which empowers the hospitality team to consistently deliver a professional and memorable experience for members and their guests, in a manner that positively reflects on The National’s brand.
Success in the role will be reflected in evidence of leadership, commercial accountability, stakeholder satisfaction, and team morale.
Qualifications
- Relevant academic and work-related qualifications
- Management experience of at least five years in a comparable workplace
- Exceptional knowledge of standard hospitality practices and procedures
- Financial acumen
- Demonstrated ability to deliver high level outcomes in a similar role
Key Competencies
- Excellent managerial skills
- Ability to lead, motivate, and communicate with staff members
- Solid knowledge of customer service
- Excellent organisational skills
- Understanding of a member/stakeholder environment
- Knowledge of golf (preferable)
What we offer
- Full-time employment – including some night and weekend work to match our busier trading times.
Remuneration will reflect the successful candidate’s experience, knowledge and qualifications.
Please email, should you require a copy of the Position Description before applying.
To register your interest, submit your cover letter and resume by clicking on the ‘apply now’ button.
